FAQs


How does red and infrared light help?
Red and red/infrared LED lights use ranges of wavelengths that penetrate the outer layer of the skin and deep within the muscles, providing the cells and water within your body with usable energy.
How long and often should I stand in front of the Groovv Leds?
We recommend starting slow with shorter sessions at a greater distance. Be conservative on initial dosage when working on more sensitive areas. Adding up all the areas you will treat, do not exceed 120 joules of exposure per session, which is approximately 15-20 minutes of total exposure at close range.
Frequency:
Minimum of 3 times per week, ideally once daily. If more than once per day is required, sessions should be at least 6 hours apart.
Distance from light:
The closer you are, the shorter your session will be and you will cover a smaller surface area. If you stand further away, you will be able to cover a larger area but more time will be required. Remember that we need to give the treatment area a certain amount of energy, as we move away from the light the energy available to your body diminishes rapidly.
Please Note: If you are using red light for anti-aging or general skin health purposes, then you should stand between 12 and 36 inches from the light.
For more specific therapeutic or medical uses like treating wounds, scars, sores or other skin disorders or to stimulate hair growth then you should stand closer, between 6 and 12 inches for maximum effectiveness.
For deeper issues:
For treating deeper issues, like muscle, brain, bones, tendons, glands, fat, joints, fat, etc., we need between 10 and 40 joules of near infrared light (850nm). In this case we will always want to be close to the light. Here are guidelines to follow:
  • 6” (15 cm) from the light for 2 minutes to 7 minutes
  • 12” (30 cm) from the light for 5 minutes to 10 minutes
What are the risks or side-effects or red light therapy?
Red light therapy is generally considered to be very safe and there are no known side effects.
If you are sensitive to light, we recommend speaking to your doctor prior to using Groovv Leds. If you are pregnant, have cancerous or potentially cancerous lesions, or if you are taking medication such as Tetracycline, Digoxin, Retin A, or any other photosensitizing drug, you should speak to your healthcare provider before using Groovv.
Where do you ship to?
We ship internationally. Most packages ship from our manufacturing plant in China.
Please Note: when an order is shipped, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These duty fees are not included in our prices and we are unable to calculate import fees added to your shipment. If applicable, these charges are the responsibility of the recipient and will typically be due once the shipped goods arrive at the country of destination prior to delivery. For further information, we recommend contacting your local customs office.
What are your shipping rates?
We offer free shipping with Canada and USA. For other countries please use the  Contact Us Page  and we will try to make arrangements.
What is the Groovv Leds Warranty?
3 year limited warranty.
How do I contact Goovv Leds?
Simply fill out the  Contact Us Page  and I will get back to you within 12 hours.